Anthem Inc. Indianapolis Jobs

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Anthem, Inc. Training Specialist (Medicare Provider Enrollment) in Indianapolis, Indiana


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At National Government Services (NGS), an independent subsidiary of Anthem, Inc. and one of the largest Medicare contractors in the country, it’s a powerful combination. It’s the foundation upon which we’re creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve.

Training Specialist (Medicare Provider Enrollment)

Preferred Locations: Denison, TX; Harrisburg, PA; Hingham, MA; Indianapolis, IN

May consider other locations, including remote, for the most qualified applicant (must reside near an office)

The Training Specialist is responsible for facilitating a variety of product-based learning events including, but not limited to Provider Enrollment Application training, monthly refreshers as well as, support for new CMS issued Change Requests and Technical Direction Letters that impact processing requirements.

Provides support to the Leadership Team by identifying training needs and utilizing quality evaluations. Stay current on all processing changes and requirements. Develop material for evaluations and oversee the online learning programs. Acclimate new associates to NGS Business expectations.

Other Primary duties may include, but are not limited to:

  • Facilitates learning events that are product and performance-based

  • Delivers synchronous and asynchronous learning events using varied media in virtual and global environments.

  • Employs rapid course development methodologies to quickly meet client needs.

  • Exercises in person and online classroom management including learner performance and escalates issues to Learning & Development and client leadership when necessary.

  • Familiarity with traditional and modern training methods, tools and techniques

  • Measures, tracks and evaluates learner and client satisfaction.

  • Thinks and acts globally and is aware of learning and cultural differences both domestically and globally that drive learner effectiveness.

  • Partners closely with the Quality Assurance Leadership Team.


  • Requires BA/BS in related field; 3-5 years training experience; or any combination of education and experience, which would provide an equivalent background.

  • Minimum Four years of Medicare Provider Enrollment Experience.

  • Experience with Provider Enrollment Training highly preferred.

  • PECOS and MCS along with Case Management systems experience required.

  • Proficiency in MS Office and Share Point.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

REQNUMBER: PS48092-Indianapolis-Indianapolis