Anthem Inc. Indianapolis Jobs

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Anthem, Inc. Director Systems Support & Programs in Indianapolis, Indiana


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Title: Director Systems Support and Programs

Location(s): Virginia, New York, Ohio, Indiana, Illinois, Texas (willing to consider other locations)

Status: Full-time, Salary, Bonus Potential

The Director Systems Support and Programs directs activities within one or more system support areas.

Responsibilities may include:

  • Oversees system configurations workflow management systems, new system implementation, provider portals, and operational readiness.

  • Oversees the relationships between systems support, business units, IT, vendors and other areas to ensure work deliverables are evaluated from end to end.

  • Oversees the prioritization and quality programs; oversees business analysis area to ensure business needs are clearly identified, documented, tested and delivered within scope.

  • Oversees the delivery of projects and ensures development and compliance of project management methodologies; or oversees the delivery of system and soft-skill training and documentation of processes and procedures.

  • Oversee project and operational teams and drive process improvement and automation opportunities

  • Management duties include hiring, training, coaching, counseling and evaluating performance of direct reports.


  • BS/BA in related field

  • Minimum of 9 years related experience

  • Leadership experience with direct reports

  • Any combination of education and experience, which would provide an equivalent background.

    Preferred Skillset/Experience

  • Advanced degree.

  • Excellent written and verbal communication skills, and negotiation skills.

  • Advanced strategic planning and organizational skills

  • Background knowledge of healthcare provider data, user experience, and workflow management

  • Experience with Project and Product Management

    We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

    REQNUMBER: PS58834-Indiana