Anthem Inc. Indianapolis Jobs

Job Information

Anthem, Inc. Behav Hlth/EAP Consultant III in Indianapolis, Indiana


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

Behavioral Health/EAP Consultant II

Work schedule: Normal business hours M-F 9:00am to 5:00pm EST, with flexibility to work some after hours as needed

Location: On-site with a national employer based in downtown Indianapolis

Responsible for onsite mental health support for employees and management at a national company headquartered in downtown Indianapolis.

Primary duties may include, but are not limited to:

  • Triaging initial employee requests for EAP services; receiving employee requests, assessing situation, determining appropriate course of action.

  • Provides telephone and/or on-site support for crisis intervention, assessment, short-term problem resolution and referral to appropriate provider(s).

  • Manages Critical Incident Stress Debriefing requests and delivers onsite support as appropriate.

  • Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan.

  • Applies specialized knowledge in substance abuse, domestic abuse, grief counseling, workplace problems, and management consultation.

  • Provides employer consultation to supervisors, managers, and Human Resources of the EAP contracted organization.

  • Works closely with colleagues at onsite wellness center to manage mental health needs of patients.

  • Provides advanced consultation to designated client representatives. Integrates employees with appropriate EAP services and referrals for the most complex cases.


  • Requires 7 plus years of direct psychiatric and/or substance abuse experience and managed care experience; or any combination of education and experience, which would provide an equivalent background.

  • Account Management experience preferred.

  • Current unrestricted license such as (but not limited to) LPC (as allowed by State of Indiana), LCSW, LMSW, LMFT, LMHC, or Licensed Professional Counselor, in the State of Indiana state required.

  • Master’s degree preferred.

  • 10-20% traveled possible.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.